Please reference “Computers/Tablets”

Tailgate Parties

Enhance your Arrowhead experience with a customized tailgate party for you and your group.. Call 816.920.4833 or email

To find out more more information on group tailgates, please click here.

To provide guests with the safest and most enjoyable tailgating experience at Arrowhead Stadium, we ask that all guests make themselves aware of the parking code of conduct.


Kansas City Chiefs fans make the best tailgating atmosphere in the Nation Football League. Please reference the Tailgating/Parking Guide to make the tailgate experience the most enjoyable and safest possible at Arrowhead Stadium.

Taxi Cab

Taxis are available on the east side of the stadium, across from Lot A, on Red Coat Drive on event days. To inquire about a taxi on the day of the event, visit one of the nearest Fans First Booths and they will be able to offer assistance. Scout Investments Club Level patrons should visit a concierge desk. The Taxi Drop Off point is located on the northeast side of the stadium on the corner of Lot M and Lot A. Vehicles must enter Gate 1 for the drop off service. Non-emergency wheelchair assistance to stadium seating location is available at the bus drop-off.

Teen Cheerleader Program

For information regarding youth cheerleading programs please call 816.920.4525.

Text Messaging

Text messaging is an additional line of communication on event day to report guest conduct or stadium issues more clearly and confidentially. Text “CHIEFS” YOUR LOCATION AND ISSUE TO 69050. Standard SMS rates apply. Guests can text three hours prior to event start, during the event and 30 minutes after the conclusion of the event.

Thermos Bottles

Thermos bottles are prohibited in Arrowhead Stadium.

Throwing of Items

Throwing of items from the stands either on to the field or into another seating section is expressly prohibited. Any guest who throw items will be ejected from Arrowhead Stadium and may be subject to further action.

Ticket Assistance

Please reference “Will Call”

Ticket Exchange Program

Buy and Sell Chiefs tickets with NFL Ticket Exchange at powered by Ticketmaster! Buy great tickets directly from Season Ticket Members and other fans or sell tickets guests are unable to use! For more details, visit the NFL Ticket Exchange at powered by Ticketmaster.

Season Ticket Members can sell their season tickets anonymously to other fans by logging into Chiefs Kingdom Rewards. There is no fee for posting tickets and only a minimal fee when tickets are sold. The process is secure – simply highlight the tickets desired to sell, choose the selling price, the expiration date and submit the listing. Editing postings at any time is quick and easy.

Ticket Office

The Arrowhead Stadium Ticket Office is located between the Founder’s Plaza and the Hy-Vee Gate on the northwest side of the stadium. It is open Monday through Friday 8:30 AM to 5:00 PM, Saturdays prior to Sunday games from 9:00 AM to 1:00 PM and Sundays 3-1/2 hours prior to kick off through the second quarter.
The ticket office can be reached at 816.920.9400 ext. 1.

Single game and group ticket prices are subject to Kansas City Chiefs Dynamic Pricing Policy and therefor prices may very without notification.  Ticket Holders who have already purchased, or will purchase, Single Game Tickets are not entitled to, or offered, a refund or credit as a result of any subsequent Single Game Ticket price fluctuation.

Ticket Resale

It is illegal to sell tickets, regardless of price, inside the confines of the Truman Sports Complex. To do so on the property is to risk arrest.
Season Ticket Members: Guests can sell their season tickets anonymously to other fans by logging in to their personal Chiefs Kingdom Pass. There is no fee for posting tickets and the process is secure – simply highlight the tickets desired to sell, choose the selling price, set the expiration date and submit the listing.

Ticket Scalping

Please reference “Ticket Resale”

Ticket Terms

For tickets terms and conditions for both Chiefs games and Arrowhead Events, please click here.


Please reference “Stadium Tours

Tow Service

Having car troubles? Call Chiefs Customer Relations at 816-920-4237 and they will dispatch tow service to your location.

Tower Gate

The Tower Gate is the press, media, Scout Investments Club Level, Suite and Penthouse entrance. The Tower Gate is located on the South side of the stadium in front of Lot E.
Press and Penthouse guests should use the elevators located at the Tower Gate entrance of Arrowhead Stadium to reach their seats. Please note, patrons will need to use the elevators on the far west side of this location, as not all elevators access the Press Level.


The Chiefs provide traffic directors, who are responsible for vehicle and pedestrian traffic in the streets and intersections on the complex. Guests will be directed to the closest available parking lot in accordance with the parking plan; however, if guests are a Platinum parking member they will be directed to a specific lot (the Platinum parking pass provides details).

  • Exit Traffic Flow

Click here for details on exiting the Truman Sports Complex.

  • Exterior Traffic Flow

To provide the safest arrival for all guests, traffic routes on roadways surrounding the Truman Sports Complex may be adjusted.  For example, Blue Ridge Cutoff south of Raytown Road will be closed for northbound traffic. Please click here to see the external traffic flow.

  • Counter-Clockwise Traffic Flow

Traffic will flow in a counter-clockwise direction on the interior of the complex; therefore, the tollgate entered coupled with the type of parking pass held will determine the parking lot where vehicles will park. To view which lots correspond to each gate based on parking pass  For more information please click here.

Training Camp – Presented by Mosaic Life Care

The 2015 Chiefs Training Camp will be conducted on the campus of Missouri Western State University in St. Joseph, MO. The campus is located approximately 55 minutes from downtown Kansas City and is only 35 minutes north of Kansas City International Airport.


Please reference “Sign Language Interpreters”