The Chiefs reserve the right to eject any patron whose behavior is against policy, unruly or illegal in nature. Event tickets will be forfeited without refund. Revocation of season tickets or arrest is possible.

Electrical Outlets

Electrical outlets are available inside Arrowhead Stadium for recharging wheelchairs/scooters and other medical equipment.

Electronic Devices

Electronic devices that are permitted inside Arrowhead Stadium will be allowed as long as they do not interfere with other fans’ enjoyment of the game. Electronic devices must be able to power on during security screening. The Chiefs reserve the right to ask any fan to discontinue use of such devices.

Electronic Scooters

Electronic scooters will be allowed within Arrowhead Stadium for ADA purposes. Any services (i.e. Segway’s) may be permitted with proper notice. Information regarding access points and accommodations can be obtained by contacting Customer Relations at 816.920.4237 or email customerrelations@kcchiefs.com. Any of the listed transportation will be subject to security screening. All other forms of transportation within Arrowhead Stadium are strictly prohibited.


Are available for guests needing special assistance as well as Suite, Penthouse and Scout Investments Club Level ticketed guests. All other guests should use the spiral ramps to access the various levels.

Click here for stadium maps.

Emailing Tickets

Please reference “Ticket Management”


During emergency situations, please remain calm and report as much information as possible to the nearest event stadium personnel, who are well trained in emergency procedures. In the event of an emergency, please follow stadium personnel instructions and any announcements broadcasted over the public address system.

Should guests need immediate assistance, please notify the nearest security guard, police officer, or visit a Fans First Booth. Scout Investments Club Level patrons may visit a concierge location. In case of an emergency where it is needed to contact a stadium guest on event day, please call 816.920.4237 for assistance.

Emergency Vehicle Lane

Maintaining an aisle that is clear of tailgate equipment in order to accommodate emergency vehicles is imperative for a safe environment. To assist with this effort, your total tailgate (including guests) is limited to eight (8) feet behind each parking space.

Guests with an oversize vehicle, bus or RV, please click here for enhanced policies.

Click here to view an example of approved tailgating and emergency vehicle lane.


There are four escalators in the stadium on the Scout Investment Club Level. Two escalators are located at the Founder’s Plaza Gate on the North entrance and two at the Tower Gate on the South entrance.

Click here for stadium maps.


Should there be an immediate need to evacuate the stadium; guests will be given instructions via the public address system. Stadium personnel will help direct guests to the nearest exit. It is imperative that guests always follow the direction of stadium personnel.

Event Booking

The combination of rich tradition and a renovated facility, Arrowhead Stadium is the perfect backdrop for an upscale or casual event. The unique spaces filled with character and sophistication is sure to make a lasting impression on clients, employees or guests. Whether it’s a company meeting, cocktail reception, trade show, holiday party or wedding reception, Arrowhead Stadium offers over 20 great spaces with multiple rooms and luxury amenities to accommodate anywhere from 10 to more than 1000 people. Visit event booking to contact a member of the Chiefs Event Team. We are dedicated to making events a success. Private stadium tours and appearances by Chiefs Cheerleaders, former players and KC Wolf are also available. For more information please visit event booking.

For booking please call: 816.920.4896


Arrowhead Stadium has a policy of no exchanges or refunds for tickets to all events. Please see “Tickets” for more information.

Exit Policy

Please see “Re-entry Policy.”

Exterior Traffic Flow

To provide the safest arrival for all guests, traffic routes on roadways surrounding the Truman Sports Complex may be adjusted.  For example, Blue Ridge Cutoff south of Raytown Road will be closed for northbound traffic. Please click here to see the external traffic flow.

Extra Yard for the Environment

The Extra Yard for the Environment program is designed to integrate environmentally-friendly principles with the sound management of a world-class sports organization and facility. The Chiefs are committed to environmental sustainability at Arrowhead Stadium, The University of Kansas Hospital Training Complex, and encourage fans to actively participate in positively impacting the environment. Arrowhead Stadium encourages all guests to reduce, reuse and recycle. The recycling program at Arrowhead Stadium includes recycling containers in all parking lots, all security checkpoint locations, as well as along all Stadium concourses and in all premium areas. Please check the signage on the recycling containers to help guests in recycling the proper items such as plastic, glass and aluminum. Please help keep Arrowhead Stadium beautiful and protect the future! For more information on how you can help the environment, please visit http://www.kcchiefs.com/community/recycle.html.