Please reference “Taxi Cabs”
For safety and security, video cameras or professional cameras (lenses) are prohibited in Arrowhead Stadium. Small still cameras and cases are permitted. Small still cameras are considered any camera that is smaller than 4″ in length and width.
Please reference “Training Camp”
For safety and security, you are prohibited in bringing plastic, metal or glass cans into Arrowhead.
Car seats are permitted in Arrowhead if a ticket has been purchased for the child.
Cash parking (non-reserved parking) is located in Lots A, L, N or in grass areas throughout the complex. The cost of cash parking for NFL games is $27.00. For more information on parking rates for other events please stay tuned to www.goarrowhead.com.
Please reference “Baby Changing Stations”
Please reference “Donations”
For information regarding the Kansas City Chiefs Cheerleaders, appearance requests, youth programs, auditions or tryouts, please call 816.920.4525 or visit www.kcchiefs.com/cheerleaders
Chiefs Account – Season Ticket Holders
Please reference “My Chiefs Account”
Chiefs Hall of Honor – Presented by Time Warner Cable
The Chiefs Hall of Honor presented by Time Warner Cable, opened just prior to the 2010 season, pays tribute to the founding of the American Football League by Lamar Hunt and tells the story of the Chiefs franchise, its players and its accomplishments.
All Chiefs guests can enjoy the Chiefs Hall of Honor presented by Time Warner Cable located on the field level concourse. The Chiefs Hall of Honor presented by Time Warner Cable allows guests to experience the rich heritage of the Kansas City Chiefs and re-live some of the greatest moments in franchise history. In addition to rotating recognition on the Ring of Honor, members of the Chiefs Hall of Fame have received their due as important parts of our franchise’s history with dedicated displays featuring their busts, bios and mementos.
Interactive exhibits and video boards throughout the area bring back great memories and set the foundation for future stars. Exhibits include listings of every player who has ever appeared on a regular season roster for the team, summaries of every regular season and playoff game for the past 50 plus years and tributes to the team’s Super Bowl IV Championship.
Schedule a private or public tour at stadium tours to visit the Chiefs Hall of Honor presented by Time Warner Cable on a non-event day.
Chiefs Kids Club
The Chiefs Kids Club gives your child the chance to connect with their favorite football team. Nearly every month members will get exclusive access to newsletters, contests, prizes and events for Kids Club members only. Become an Official Chiefs Kids Club Member for free or become a MVP Chiefs Kids Club Member for only $20! The Chiefs Kids Club, where football means funs! For more information please visit www.kcchiefs.com/fan-zone/kids.html.
Chiefs Online Store
Please reference “Online Store“.
The Chiefs Shops are located around the concourses for event day use.
Field Level Locations: 101; 108; 117; 119; 126
Scout Investments Club Level Locations: 208; 240
Upper Level Locations: 307; 312; 318; 330; 334; 341
Chiefs Sports Lab powered by Blue KC
The Kansas City Chiefs were proud to unveil the Chiefs Sports Lab powered by Blue KC. The Chiefs Sports Lab powered by Blue KC is a destination for students and youth groups promoting the importance of being active in your daily life, good nutrition and healthy living. The Chiefs Sports Lab powered by Blue KC features hands-on and interactive computer activities.
The one-of-a-kind educational center aligns with the Missouri Grade Level Expectation (GLEs) and Kansas Standards, Benchmarks and Indications (SBIs) in Science, Physical Education and Health.
The $5 admission fee includes entry to the Chiefs Sports Lab powered by Blue KC presented by Blue Cross Blue Shield, a 30-page “Playbook for Life” activity book and a visit to the Chiefs Hall of Honor. To schedule your group for a field trip to the Chiefs Sports Lab powered by Blue KC or for more information call 816.920.4540, email email@example.com or go to the Chiefs Sports Lab powered by Blue KC page.
Children ages three and older require a ticket. You can stop by the nearest Fans First Booth – Presented by Sprint and receive an ID bracelet for your child. This ID bracelet will have your child’s seat location and a phone number to help the child reconnect with his or her parent should he or she gets lost. Scout Investments Club Level guests may visit the concierge locations.
On Chiefs gamedays only: closed-captioned LED boards are found in both end zones and provide captioning on all announcements made over the public address system, including calls made by the referees and other in-event announcements.
Club IV on Scout Investments Club Level is a spacious cocktail lounge featuring cocktails, beer and wine as well as plasma screen monitors to follow the action on gamedays. The historic backdrop is themed in celebration of the Chiefs’ win at Super Bowl IV.
Field and Upper Level Cocktail Bars have full selections of cocktails featuring margaritas, domestic and imported beers. Frozen cocktails will be served at some locations.
Field Level Locations: 104, 121, 134
Upper Level and Horizon Locations: 301, 308, 317, 322, 323, 325, 326, 331, 340
Club IV and the Foolish Club in Scout Investments Club Level are spacious cocktail lounges featuring cocktails, beer and wine as well as plasma screen monitors to follow the action on gamedays.
Code of Conduct
Northwest Missouri State vs. Pittsburg State
The 11th annual Fall Classic will be played at Arrowhead in 2012. For more information stay tuned to www.goarrowhead.com.
On event-day, if you encounter a situation at Arrowhead and would like to speak with a member of our staff to express a comment or concern, please utilize one of the following resources:
Visit: Concierge desks are located at each gate of Scout Investments Club Level and in the Tower Club and North Club to provide assistance to Scout Investments Club Level patrons.
Visit: Fans First Booths presented by Sprint are located throughout the lower and upper levels and serve as resources to help create a positive event day experience
- Field Level Locations: 106; 114; 124; 131
- Upper Level Locations: 307; 317; 318; 330; 338; 341
Talk: The Customer Relations Hotline (816.920.4237) is useful for patrons to obtain event day information, such as gate opening times, accessible seating and other game day related questions. Guests may call on game days, three hours prior to kick off through the end of the game. This line is also available Monday – Friday during normal business hours which are 8:30am - 5:00pm.
Text: Text “CHIEFS” YOUR LOCATION AND ISSUES TO 69050. Standard SMS rates apply. Use this communication method to report fan conduct or stadium issues confidentially and efficiently. Guests can text three hours prior to kickoff, during the game and 30 minutes postgame.
The Chiefs organization and its players are involved in a variety of community programs. The Chiefs Community Caring Team was developed to encourage members of the organization to participate in ongoing club efforts with local charities.
Harvesters is one such community program the Chiefs staff has continued to provide community outreach to. “Hunger is such a big issue for the Kansas City community,” said Clark Hunt. “It’s something that, as a family and as an organization, we care very much about and something that we want to team with Harvesters to help solve.”
For more information about these initiatives, visit our website at www.kcchiefs.com/community.
The Chiefs offer many concession options for your enjoyment. A partial listing is shown below.
Click here for stadium maps.
Field and Upper Levels
BLAZE: Beefy hamburgers, fries, chicken tenders, beer and soft drinks
Field Level Locations: 102, 109, 111, 116, 127, 136
Lower Upper Locations: 310, 316, 333
Upper Side Line Locations: 303, 321, 327, 345
Field Level Location: 122
CHIEFS BAR: Full selection of cocktails featuring margaritas, domestic and imported beers. Frozen cocktails will be served at some locations
Field Level Locations: 102, 104, 121, 129, 134
Lower Upper Locations: 308, 317, 331, 340
Upper Side Line Locations: 301, 326, 332
Horizon Level Locations: 423, 425
FIORELLA’S JACK STACK
Field Level Locations: 112, 130
Lower Upper Location: 339
Upper Side Line Location: 325
GAROZZO’S: Italian specialties including Chicken Spiedini
Field Level Locations: 108, 126
Upper Side Line Locations: 326
Field Level Locations: 107, 128, 131
Upper Side Line Location: 322
SLICE: Pizzas and Italian specialties such as Panini, meatball subs and Italian sausages with onions and peppers
Field Level Locations: 107, 125
Lower Upper Location: 339
Upper Side Line Locations: 325
TAILGATERS: Hot dogs, nachos, snacks, ice cream, beer and soft drinks
Field Level Locations: 101, 103, 113, 117, 118, 121, 125, 131, 134
Lower Upper Locations: 309, 332, 338
Upper Side Line Locations: 310, 303, 305, 320, 328, 345
Horizon Level Locations: 421, 427
Scout Investments Club Level
DESSERT CART: Sky-high cakes, cheesecake, cookies, giant candy apples and ice cream are only a sampling of the great dessert items.
Locations: 227, 245
FLAME GRILL: Features open flame grilled brisket steak burgers, jumbo hot dogs, chicken tenders, veggie burgers and fries
Locations: 210, 220, 233, 244
KANSAS CITY STYLE BARBECUE: Chiefs brisket stack and pulled pork sandwiches, smoke house loaded baked potatoes, KC brisket dogs, jumbo hot dogs and bratwursts
Locations: 215, 238
PRIMO ITALIAN CLASSICS: Pizzas cooked in a gas fired oven, flatbread or hot pastrami sandwiches and jumbo hot dogs
Locations: 204, 228
Please reference “Scout Investments Club Level Concierge Service”
For safety and security, coolers are prohibited in Arrowhead.
You are permitted to wear a costume in Arrowhead. The costume must be appropriate and must not detract from the experience of other patrons. It is at management’s discretion to deem what is appropriate.
- Masks or other costume pieces that in any way obscure the face are strongly discouraged
- Guests are advised that bulky clothing and/or costumes will result in delays at security screening outside the stadium
- Costumes must fit within the confines of the guest’s ticketed seat
- Toy or replica weapons are prohibited from entry
- Any item deemed to be unsafe and/or offensive will not be allowed into Arrowhead.
The following credit cards are accepted at Arrowhead Stadium: MasterCard, American Express, Visa and Discover.
ATMs are located on the concourses:
Field Level Locations: 106; 114; 124; 132
Club Level Locations: 209; 232
Upper Level: 303; 307; 332
Please reference “Seat Cushion”
The goal of the Kansas City Chiefs is to create a high-energy environment to lend support to our team. Our image is shaped not only by our players, coaches and employees, but also by our loyal fans. Customer Relations has representatives available to answer your questions and respond to any concerns.
On event day, Fans First Booths – Presented by Sprint and Scout Investments Club Level concierge desks are conveniently located around Arrowhead Stadium to enhance guest service.
Fans First Locations:
Field Level Locations: 106; 114; 124; 131
Upper/ Horizon Level Locations: 307; 317; 318; 330; 338; 341
On non-event days you can contact Customer Relations by phone at 816.920.4237 or by email at firstname.lastname@example.org.