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Kansas City Chiefs Contacts

One Arrowhead Drive
Kansas City, MO 64129

Customer Relations

Phone: 816.920.4237
Twitter: @ArrowheadEvents
Hours: 8:30am to 5:00pm Monday – Friday.  Open Saturday from 9:00am to 3:00pm prior to Sunday home games.

Season Tickets

Phone: 888.99.CHIEFS (24433)

Ticket Office

Phone: 816.920.9400 ext. 1
Fax: 816.924.4570

Group Tickets

Phone: 816.920.4539

Suites/Premium Seating

Phone: 816.920.4839

Event Day Contacts

Gameday contacts are available 3-1/2 hours prior to kickoff

Talk: Customer Relations Hotline 816.920.4237 The hotline is useful for patrons to obtain event day information, such as gate opening times, accessible seating and other game day related questions. Guests may call on game days, three hours prior to kickoff through the end of the game.

Text: Text “CHIEFS” <space> YOUR LOCATION AND ISSUE TO 69050.  Standard SMS rates apply. Use this communication method to report fan conduct or stadium issues confidentially and efficiently.  Guests can text three hours prior to kickoff, during the game and 30 minutes postgame.

Tweet: @ArrowheadEvents; Use this communication method to retrieve information directly from Arrowhead personnel.  This twitter account will post updated Arrowhead specific information.

Visit: Fans First Booths are located throughout the lower and upper levels and serve as a resource to help insure a positive event day experience.

  • Field Level Locations: 106; 114; 124; 131
  • Upper Level Locations: 307; 317; 318; 330; 338; 341

Social Media Contacts






Season Ticket Holder Account Information

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